Contacting customer service

Our help center is always available with guides and domain resources. Should you be unable to find the answers you need, our support team will be happy to assist you in real-time. We offer different methods to reach our team, and support is available seven days a week.

Initiating a live chat

Connect with us by starting a live chat, and our advisors can happily take care of you in real-time.

Note: We suggest signing in to your account before initiating a chat for convenience. 

  1. Go to and hit Chat.
    chat button.png
  2. Fill out all the required details, and press Start chat.
    Note: Providing as many details as possible when you start your chat will help our advisors resolve your request quickly.
    chat fields start chat.png

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Contact information

Knowledge base

Opensrs knowledge base


Phone numbers
  • North America 1-888-511-7284
  • International +800-371-69922
Services status page

Opensrs status page

Teletypewriter (TTY) service access

We're deeply committed to enhancing communication accessibility for individuals with hearing or speech impairments and creating a smooth and inclusive interaction experience. A skilled relay operator will assist in transmitting your message to our advisors when contacting us using a Teletypewriter (TTY) device.

For the US and Canada
  • Dial 711 on your Teletypewriters (TTY) device.
For UK customers
  • Dial 18001, followed by our phone support line at +800-371-69922
For Australia
  • Dial 1-800-555-630

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