Status page impact levels

Operational (green)

• Everything is working as expected.

Under maintenance (blue)

• Maintenance is being performed on the indicated component.

Degraded performance (yellow)

• The incident has minimal or no customer or business impact.
• There may be some performance degradation or cosmetic issues.

Partial outage (orange)

• The incident has a partial impact on this component or multiple components.
• Any kind of intermittent or performance problems which only affect some customers tend to be in this class.

Major outage (red)

• The incident causing has a significant impact in some way to one line of service or multiple services.

• If all components have a status of Operational, the incident impact will read None.

Minor (yellow)

• If any component has a status of Partial Outage, the incident impact will read Minor.
• If all components have a status of Degraded Performance, the incident impact will read Minor.
• If any component has a status of Degraded Performance, the incident impact will read Minor.

Major (orange)

• If all components have a status of Partial Outage, the incident impact will read Major.
• If any component has a status of Major Outage, the incident impact will read Major.

Critical (red)

• If all components have a status of Major Outage, the incident impact will read Critical.
• Incidents in this class would be associated with large scale, prolonged service outages.

• If any component has a status of Under Maintenance, the incident impact will read Maintenance.