Create or edit DNS records

DNS is enabled per domain, and you can define the DNS zone records for your customers. To make this easier, you can create templates with your most frequently used zone settings so that when you register a domain, you select a template, and the associated zone settings are automatically applied.

Note: Even if you apply a custom template to a domain, you can still edit any of the zone settings for a particular domain.


DNS Templates support the use of an asterisk (*) as a wildcard to represent a third-level domain (or higher); however, wildcards (*) cannot be used in place of a top-level or second-level domain, and they cannot be used in the middle of a string (for example, test.*.domain.com).

The DNS template also supports a {{domain}} placeholder, which can be used to apply the domain name to any of the following fields:

  •    CNAME Records: Hostname
  •    MX Records: Hostname
  •    TXT Records: Text

For instance, for the domain example.com, if you enter www. in the Add Sub-Domain field of the CNAME section, the system saves the hostname as www.example.com when the template is applied.

Creating a DNS template

You can create a template that specifies the zone information that you want to apply to domains. You can then apply the custom template rather than manually entering the data for each zone record.

  1. In the Domains section of the Reseller control panel, click the Settings tab.
  2. Scroll down to the Manage DNS Templates section, and click Edit.
  3. Enter a name and description for the template in the Name and Description fields, respectively. These fields are required.
    Note: The template name can be a maximum of 50 characters.
  4. Optionally, in the Add Sub-Domain text box, enter the third level of the domain name, such as www or ftp.
  5. Click Save DNS Settings.

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Editing a DNS template

  1. In the Domains section of the Reseller control panel, click the Settings tab.
  2. Scroll down to the Manage DNS Templates section, and click Edit.
  3. Choose the template that you want to edit from the DNS Template drop-down list. The zone settings that have already been defined are displayed.
  4. Make any required changes to the existing settings.
  5. To add a new record to the template, click the Add New Record drop-down list and choose the record type that you want to add to the template, and then complete the corresponding text field.
    See the table below for an explanation of each of the available records and settings.
  6. Click Save DNS Settings.
Record TypeField
AMaps the domain name to its IP address. You can specify an IP Address for each A record that you add to the template.
  • Subdomain - The third level of the domain name, such as www or ftp.
  • IP Address - Internet Protocol Address. A numeric address that computers recognize, for example, 123.45.54.123.
AAAAMaps the domain name to the IPv6 address.
  • Subdomain - The third level of the domain name, such as www or ftp.
  • IPv6 Address - Internet Protocol version 6 is a next-generation Internet Protocol version designed as the successor to version 4. It is normally written as eight groups of four hexadecimal digits (i.e. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)
CNAMECanonical Name. CNAME records can be used when you want a subdomain to point to another hostname. This allows you to create an alias for your domain.
  • Subdomain - The third level of the domain name, such as www or ftp.
  • Hostname - The FQDN of the domain that you want to access.
MXMail Exchange - MX records determine how mail is delivered to your domain. Ensures that the email that is sent to you is routed to the correct destination.
  • Subdomain - The third level of the domain name, such as www or ftp.
  • Priority - The priority of the target host, lower value means more preferred. The preference can be any number from 0 to 255.
  • Hostname - The FQDN of the domain to which you want to point.
SRVService record.
  • Subdomain - The third level of the domain name, such as www or ftp.
  • Hostname - The FQDN of the domain to which you want to point.
  • Priority - The priority of the target host, lower value means more preferred. The preference can be any number from 0 to 255.
  • Weight - A relative weight for records with the same priority.
  • Port - The TCP or UDP port on which the service is to be found.
TXTText Record. It allows you to attach comments to a hostname, for example, SPF data to validate that email is being sent from the IP address of the domain's mail server.
  • Subdomain - The third level of the domain name, such as www or ftp.
  • Text - The comments that you want to include, to a maximum of 254 characters.
Domain Forwarding -DFWD (Forward)Redirects visitors to another website (that you own) when they type your domain name in the browser address field.
Domain Masked Forwarding DFWDM (Masked Forward)Redirects visitors to another website, but displays your domain name in the address field.

Add or edit the DNS service for a registered domain

1. In the Domains section of the Control Panel, enter all or part of the domain name for which you want to search, and then click Search.
2. Click the domain you wish to edit.
3. In the DNS section, click Edit.
4. Do one or both of the following:

  • To apply zone information from a template, choose the template from the DNS Template drop-down list, and then click Apply.
  • The records that are defined in the template are applied to the domain.
    Note: You can then make any required changes to the records that are applied to the domain.
  • To manually add zone records, choose the record type from the Add Record drop-down list and then complete the associated fields.

5. When done, click Save DNS Settings.

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