Your Quick-Start Guide to OpenSRS Storefront

Welcome to OpenSRS.

Whether you wish to use our Reseller Controller Panel, Storefront, or our API, there are some preliminary configurations you need to set up to get up and running. We'll also share some optional account settings that can be configured based on your account preferences.

1. Configure Your Account Settings

When you first open a Reseller account with OpenSRS, review the account settings to ensure they are correctly configured for your business.

You’ll need to modify the following settings inside the Reseller Control Panel by selecting Account settings.

2. Accessing Your Messaging Settings

The OpenSRS messaging platform sends messages to your users, sub-resellers, and customers on your behalf, such as renewal and transfer notifications, registrant verification emails, and more.

With over 100 templates, some notices are mandatory, and some are optional. Optional messages can be enabled or disabled through the messaging section of the control panel. We've created a dedicated guide for our messaging platform.

Many geoTLD registries send notices directly to domain contacts. These notices don't appear in the OpenSRS messaging platform, as these messages don't originate from our system. These notices are not reseller configurable.

You can access the new messaging section with the following steps:

1. Log in to the reseller control panel. 
2. Choose the Messaging and confirmation tab.

To set your default messaging language:

1. Select the Edit button in the default language section.
2. Select your desired default language from the drop-down menu.
3. Hit Submit

On the right side of the messages list is a toggle switch to turn a notification on or off.

Note: When you see the disabled cursor, mouse over the toggle switch for the message to appear, which indicates that the message is mandatory and cannot be turned off. 

i. Adding Your Logo

When setting up your Reseller account with OpenSRS, please upload your company logo image, which will be included in all communications we send on your behalf to your customers. To do so, select Account settings, and then from that screen, click the Branding tab. Click Edit to the right of "General Communication Branding", and upload your logo image. This image will be used in all customer-facing communications sent on your behalf.

ii. Selecting Your Language Preferences

Many of our messages have multiple language options for you to select. If you can't find the language you're looking for, you can add your own translated version of the message.

To add your own translation:

1. Hover your cursor over the message you wish to translate.
2. Click the Add language button under the language templates column.
3. Select a language from the drop-down to translate from.
4. Select the language you are writing the translation for from the 2nd drop-down.
5. Choose Submit.
6. Hover over the main body of the message and select Edit.
7. Type in your translation.
8. Click Create & publish.

You can edit messages in a What You See Is What You Get (WYSIWYG) HTML editor or source code. You have total control over which language your messages appear in.

iii. Important notifications

Resellers decide which notifications to send to the customer base. We've outlined some of the important notifications for both domains and trust products, and indicated whether each is intended for you (the reseller) or your end customer.

3. Funds

You can add funds to your reseller account using a credit card, PayPal, or Automated Clearing House (ACH).

Log in to the Reseller Control Panel, and click the link for Funds. You can also select Billing and payments to access the Add funds tab. We've created a complete guide on managing your account balance.

Credit card payment

Funds deposited into your reseller account via credit card payment are subject to a 3% processing fee. This fee is charged on the statement amount, with the remainder credited to your account.

PayPal payment

Funds deposited via PayPal into your reseller account are subject to a 3% processing fee. When you confirm your payment information on PayPal's site and click Continue, you are brought back to the control panel, where you complete the transaction after verifying your payment details. Once verified, click Pay to finalize the transaction.

Automated Clearing House

ACH payment is only available after an initial configuration. To set up ACH payments, go to the Settings tab to download the sign-up form. Please complete the form and click the submission button to apply. Once your ACH application is approved, we will notify you. 

Note: Approval may take up to five business days.

Local bank transfer

OpenSRS also accepts local bank transfers, so you can send funds via wire transfer in your local currency to a bank account in your country. The funds will then be converted into US dollars (USD) and be applied to your OpenSRS reseller account. Bluesnap is the service provider powering those local bank transfers.

4. Integrate OpenSRS With Your Other Offerings

The API key is used strictly for connecting over the API with third-party tools such as WHMCS or Odin.

The API settings section allows you to generate an API key and view or modify the allowed IP addresses. Sample API requests, responses, and commands can be found within our comprehensive API guide. In the control panel, click Account settings and then select the API settings tab.

API key

This feature displays the private key that is used with the client code. The key is used for authentication and for building a secure socket for client/server communications.

To generate a new key, from the Actions drop-down list, click Generate new key.

Note: Once the new API key is generated, the old key stops working immediately. 

IP access rules

This section allows you to view and modify your IP addresses. There are two limits to using this functionality:

1. You are only allowed a maximum of five rules. You must replace existing rules once you've reached the limit.
2. You can only add IP addresses with ranges from 25 to 32.

To add a new rule:

1. Click Edit in the IP access rules section.
2. In the IP address field, enter an IP address.
3. Choose the IP address range from the CIDR prefix drop-down list.
4. Select whether to allow or deny the specified IP Address range in the type section. 
5. Hit Submit.

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