Company administrators are allowed to specify the maximum number of mailboxes that can be created for each domain. Even if you have set a default mailbox limit for all the domains within your company, you can still change the limits for particular domains. Once set, the limit cannot be exceeded. If you are restoring an account that would result in more mailboxes than allowed, you will get an error message, and the restore will not proceed. In that case, you would have to increase the limit and then retry the restore.
Setting mailbox limits in the Control panel
- In the Email section of the Reseller Control Panel, click on the Email domains tab and then click the domain you want to modify.
- Click on the Settings tab.
- In the Defaults for new domains and users section, click Edit.
- In the User limit and Alias limit fields, enter the maximum values that you want to apply to all users in the domain.
- User limit: The maximum number of accounts of any type (regular mailbox, forward, and filter) that can be created in a domain.
- Alias limit: The maximum number of aliases that can be created per domain.
- Click Save.
Setting mailbox limits in the MAC
- Log in to the Mail Administration Console.
- Navigate to the domain that you want to modify.
- In the Settings section, enter the maximum values that you want to apply by default.
- User limit: The maximum number of accounts of any type (regular mailbox, forward, and filter) that can be created in a domain.
- Alias limit: The maximum number of aliases that can be created per domain.
- Click Update.
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