You can set the maximum number of mailboxes that can be created for each domain at the company level. When you set this limit company-wide, it applies to all new domains in the company, and you can still override it for individual domains. This article shows you how to set global mailbox and alias limits using either the Control Panel or the Mail Administration Console (MAC).
About global limits
A company-level limit becomes the default for every new domain created in the company. The two values you control are the user limit (any account type, including regular mailboxes, forwards, and filters) and the alias limit. Once set, a limit cannot be exceeded.
Warning: If you restore an account that would push a domain over its mailbox limit, the restore fails with an error message. Increase the limit first, then retry the restore.
Set global limits in the Control Panel
Use the Control Panel to set the company-wide defaults that apply to all new domains.
- In the Email section of the Control Panel, click Settings.
- In the Defaults for new domains and users section, click Edit.
- In the User limit field, enter the maximum number of accounts of any type (regular mailbox, forward, and filter) allowed for each domain.
- In the Alias limit field, enter the maximum number of domain aliases allowed for each domain.
- Click Save.
Set global limits in the MAC
You can also set the company-wide defaults in the Mail Administration Console.
- Log in to the Mail Administration Console (MAC).
- In the navigation pane, click your company name.
- In the Defaults for new domains section, enter the User limit (maximum accounts of any type: regular mailbox, forward, and filter) and the Alias limit (maximum domain aliases per domain).
- Click Update.
Next steps
- Override the limit for one domain. To change the limit for a specific domain, see Setting a Mailbox Limit per Domain.
- Learn what the MAC is. For an overview of the Mail Administration Console, see the MAC article.
Questions? Contact OpenSRS Support.
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