Your company's default preferences apply automatically whenever you create new domains and mailboxes within the company. You can configure these defaults from the Reseller Control Panel or the Mail Administration Console (MAC). If you need different settings for a specific domain or mailbox, you can override the defaults at the domain or mailbox level.
About company preferences
Company preferences set the baseline for spam filtering, mailbox quotas, available services, Webmail language and timezone, password handling, and the welcome message sent to new accounts. Setting these once at the company level saves you from configuring each new domain and mailbox individually.
Note: Some settings, such as the SMTP send limit, are not reseller-manageable. Password Encoding can be viewed by other admin levels but changed only by company administrators.
Step 1: Open the company Settings tab in the Control Panel
Begin on your company page in the Email section of the Control Panel.
- In the Email section of the Control Panel, open your company page and click the Settings tab.
- In each section, click Edit to make that section's fields editable.
Step 2: Configure each section
Complete the fields in each section as described below, then save your changes.
- Contact > Stats mailout. Enter the email addresses that should receive daily company snapshots. Separate multiple addresses with commas.
- Spam Filtering > Safe Senders. Enter the email addresses and domains whose messages are never marked as spam.
- Spam Filtering > Block Senders. Enter the email addresses and domains from which you do not want to receive email.
- Defaults For New Domains and Users. Set the default Quota Size (in MB), User Limit, Alias Limit, Webmail Domain Alias, Language, Timezone, and the available Services.
- Domain and User Inheritance. Set Password Encoding, Regenerate Passwords, Filter Delivery, Spam Detection Level, Spam Folder, Spam Header, SpamTag, and Webmail Theme.
- Welcome Message. Enter the message headers (sender address and subject) and the message body. The body can include text, HTML, and mime-encoded images.
Each service can be set to one of the following:
- Enabled — the service is available.
- Disabled — the service is not available.
- Suspended — the service is not currently available and can be re-enabled only by an administrator at a level equal to or higher than the one who suspended it.
Setting company preferences in the MAC
You can configure the same defaults in the MAC.
- Log in to the Mail Administration Console (MAC). For more information, see the Mail Administration Console (MAC) guide.
- In the navigation pane, click your company name. The Company page opens to the Settings tab. Use the tabs at the top to view additional fields.
- Complete the fields, then click Update.
Company settings reference
The following table describes the company-level fields available in the MAC.
Field | Description |
|---|---|
Stats Mailout | Email addresses that receive daily company snapshots. Separate multiple addresses with commas. |
Disabled | When a company is disabled, the domains under that company stop functioning. |
Created | The date your company was created in the MAC. |
OpenSRS User | The unique identifier for your company. |
Notes | Free-text notes related to the company. |
Language | Default Webmail interface language for new domains. This does not affect the MAC interface. |
Timezone | Default time zone for messages and calendar entries in Webmail. |
Quota (MB) | Default maximum size for new mailboxes. |
Max Quota (MB) | The maximum size that can be assigned to any mailbox. |
User Limit | Maximum number of accounts of any type (mailbox, forward, filter) that can be created. |
Alias Limit | Maximum number of aliases that can be created in a domain. |
Services | Default service availability for new domains: Receive, IMAP4, POP3, Send, Webmail, and Webmail Send. Each can be set to enabled, disabled, or suspended. Domains inherit these from the company but can be changed individually. |
Brand | Default brand for the company's domains, which determines the Webmail look and feel. Can be overridden per domain. |
Password Encoding | Encryption type used to encode user passwords. If unset at the company level, the cluster value is inherited. Only company admins can change this. |
Regenerate Passwords | When checked, a user's password hash is converted to the specified encoding the next time they authenticate successfully. |
Spam Tag | Tag appended to the Subject line of spam messages. |
Spam Header | Tag added to spam message headers so your system recognizes messages already identified as spam. |
Spam Folder | Folder where spam messages are delivered. The default is Spam. |
Spam Level | Aggressiveness of spam filtering. Levels other than Normal label mail as spam more aggressively. |
Filter Delivery | quarantine does not deliver spam to the reseller's server; passthrough delivers spam to the reseller's designated mail server. |
SMTP Limit | Maximum number of messages that can be sent in a 24-hour period. |
Allow | Email addresses and domains never marked as spam. Up to 1000 entries, separated by carriage returns. |
Block | Email addresses and domains from which you do not want to receive email. Up to 1000 entries, separated by carriage returns. |
Next steps
- Set the default language for a domain to override the company default for one domain.
- Update email account settings to override defaults for an individual mailbox.
- Set up custom branding for Webmail.
Questions? Contact OpenSRS Support.
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