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WordPress Setup Guide

OpenSRS Cloud Hosting is currently in closed beta and is available only to participating resellers. To sign up for Cloud Hosting, visit opensrs.com/hosting

When creating a new WordPress site, you can choose from three setup options: Quick Start, Advanced Setup, and Import Site.

Creating WordPress Site with Quick Start

Quick Start is the fastest way to get a WordPress site up and running.

  • The platform automatically creates a secure admin user and applies default WordPress settings.
  • WordPress user credentials are never displayed in the Hosting Manager.
  • To manage your site, including updating user details, use the automatic login link in the Hosting Manager - this gives you direct access to your WordPress dashboard without needing to enter credentials manually.
  • The automatic login option remains available even after you make changes to your WordPress users.

Creating WordPress Site with Advanced Setup

Advanced Setup gives you control over your WordPress configuration before the site is created.

  • You can customize WordPress settings at order time, such as: language, admin email, search engine visibility, admin username, and admin password.
  • The automatic login option is still available in the Hosting Manager when using Advanced Setup.

Creating WordPress Site with Import Site

Import Site allows you to replace the default WordPress installation with an existing site.

  • Upload your site files and database to migrate an existing WordPress site during site creation.
  • For step-by-step instructions, refer to the WordPress Import Tool Guide.

Upload file size limit

WordPress on OpenSRS Cloud Hosting accepts uploads of up to 50MB per file by default. The limit applies to anything you upload through WordPress, including media library files, themes, and plugins. To upload larger files, raise the limit to as much as 5GB by editing the .user.ini file in your site's home folder. You can make this change yourself over SFTP, or contact Support to make it for you.

Raise the upload limit

  1. Connect to your site via SFTP. See the SFTP Guide.
  2. Make sure your SFTP client is set to show hidden files, because .user.ini may be hidden by default. In Cyberduck, go to View -> Show Hidden Files. Other SFTP clients have a similar option in their view or server settings.
  3. In your home folder (the folder you land in when you connect), find .user.ini.
  4. Download a copy of .user.ini to your computer as a backup.
  5. Open the file in a text editor and find this line: upload_max_filesize=50M
  6. Change 50M to the limit you need, for example upload_max_filesize=512M or upload_max_filesize=2G. Use M for megabytes or G for gigabytes. The maximum is 5G.
  7. Save the file and upload it back to the home folder, replacing the existing file.
  8. Wait up to 5 minutes. PHP caches the .user.ini file, so the new limit can take up to 5 minutes to apply.
  9. To confirm the change, go to Media -> Add New Media File in your WordPress dashboard. The new limit appears below the upload area as Maximum upload file size.

Troubleshooting upload limits

I can't find the .user.ini file. Your SFTP client may be hiding it. Turn on hidden files and make sure you are in the home folder, not a subfolder.

WordPress still shows 50MB after I edited the file. PHP can take up to 5 minutes to pick up the change, so wait and refresh the page. If the limit still has not changed, check that you saved the file and uploaded it back to the home folder. Make sure the value uses M or G with no spaces, such as 2G, and is not higher than 5G.

Updating WordPress credentials

Changing your password in WordPress

  1. Log in to your WordPress dashboard using the default credentials.
  2. Navigate to Users, followed by Profile.
  3. Scroll down to the Account Management section.
  4. Click Set New Password and enter a strong password.
  5. Click Update Profile to save the changes.

Resetting your password via phpMyAdmin

You can also reset your password in phpMyAdmin.

  1. In phpMyAdmin, go to the wp_users table.
  2. Locate your admin user row.
  3. Click Edit next to user_pass.
  4. Change the function to MD5 and enter your new password.
  5. Click Go to save the changes.

Security recommendations

To protect your WordPress site, we suggest these best practices:

  • Use a Strong Password: Contains at least 14 characters, including a mix of uppercase letters, lowercase letters, numbers, and special characters.
  • Enable Two-Factor Authentication (2FA): Add an extra layer of protection with two-factor authentication.
  • Keep WordPress Updated: Regularly update WordPress core, themes, and plugins to protect against vulnerabilities.


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