Deleted Address Book contacts can be restored if they were deleted within the last 14 days.
Additionally, the contacts must have existed in the user account long enough for a backup to have been done (16 to 24 hours).
Restoring Address Book contacts in the Control Panel
1. In the Email section of the Control Panel, navigate to the user whose contacts you want to restore.
For more information, see "Viewing Email user accounts"
2. Click the user name.
3. From the Actions drop-down list, choose Restore Deleted Contacts.
A list of the deleted contacts appears.
5. Click the checkbox beside each of the contacts that you want to restore or click the checkbox at the top of the list to select all displayed entries.
6. Click Restore.
Restoring Address Book contacts in the MAC
To restore deleted address book contacts
1. Log in to the Mail Administration Console (MAC).
For more information, see "What is the MAC?"
2. In the navigation pane, under the domain name, click Users.
3. Click the user name whose address book you want to restore.
4. Click the Restore Contacts tab.
5. Click the checkbox beside each of the contacts that you want to restore or click the checkbox at the top of the list to select all displayed entries.
6. Click Restore.
Was this article helpful? If not please submit a request here