Hosted Email IP reputation
OpenSRS may prevent senders from reaching our platform due to a poor reputation. Our team is welcome to review any r...
Manage Email Accounts
Basic troubleshooting guide for Hosted Email
Common troubleshooting steps for finding and fixing email issues in the Reseller Control Panel (RCP) or Mail Access ...
Deleting email domains
Company administrators can delete any of the domains or mailboxes in a company. We offer a self-serve option to ...
End-User password reset FAQ
We have updated the password requirements for our email services. After receiving a notice that your password is wea...
FAQ on White labeling for Hosted Email service
White labeling solution helps your customers to access webmail interface over an SSL protected custom subdomain URL ...
Required email password reset FAQ
To ensure the security of our email platform, we will periodically require password resets for mailboxes with weak o...
Mail administration console users- ADM accounts
Short Link: opensrs.help/adm-accounts Mail Administration Console (MAC), our web interface for hostedemail service...
Set DKIM record for hostedemail domains using API
This article explains how to add DKIM record to hostedemail domains using API rather than adding the private key and...
How to update email account settings
You can modify Email accounts in the Control Panel or the MAC. Modifying user settings in the Control Panel Si...
Custom branding for Webmail
Short link: opensrs.help/webmail-branding To ensure the look and feel of the new Webmail reflects your brand, we ...
Pushing a email domain to a new reseller
You may now push a domain from your reseller or company account to another reseller or company on the same email clu...
Enabling email security in the Mail Administrative Console
Two-factor authentication (2FA) and app-specific passwords offer an extra layer of security for your webmail custome...