DigiCert has retired the Symantec SSL certificate brand. This article explains what changed for OpenSRS resellers, how the rebrand affects existing certificates and API calls, and lists the new DigiCert product names that replace each Symantec product.
Note: All Symantec-branded certificate products are known as DigiCert products in OpenSRS as of Monday, May 4, 2020.
About this change
In February 2018, DigiCert completed its acquisition of the Symantec SSL certificate business. The Symantec business initially continued to operate as before, but DigiCert has since discontinued the Symantec SSL brand entirely.
The rebrand is a name change only. Product features, pricing, and API behavior remain the same. Existing certificates continue to be trusted and do not need to be reissued.
Frequently asked questions
What changes are happening in OpenSRS?
All Symantec-branded certificates are now branded as DigiCert certificates, keeping the same product names. The DigiCert Code Signing Certificate replaces the previously offered Symantec Code Signing Certificate.
Will existing certificates continue to be trusted?
Yes. Existing certificates continue to be trusted, and customers are not required to reissue current certificates.
Are features or pricing changing?
No. There are no changes to the pricing or features offered for the affected products.
Will communications regarding these products change?
Yes. All emails and invoices reflect the DigiCert brand instead of the Symantec brand.
How does this change affect the API?
This change does not impact registrations or renewals made via the API. Any requests to register or renew Symantec products complete as usual, and the issued certificates carry the DigiCert brand.
You can continue to use the old Symantec product names or switch to the new DigiCert names in API calls. Requests to register or renew the Symantec Code Signing Certificate product order the DigiCert Code Signing Certificate instead.
Product name changes
From | To |
|---|---|
Symantec SSL Lite | DigiCert SSL Lite |
Symantec SSL Lite Wildcard | DigiCert SSL Lite Wildcard |
Symantec Secure Site | DigiCert Secure Site |
Symantec Secure Site EV | DigiCert Secure Site EV |
Symantec Secure Site Pro | DigiCert Secure Site Pro |
Symantec Secure Site Pro EV | DigiCert Secure Site Pro EV |
Warning: This article references a rebrand completed in May 2020. Verify that the product name mapping above still reflects the current OpenSRS SSL catalog before relying on it for new integrations.
Next steps
- Update customer-facing materials. Replace the Symantec brand name on your storefront, invoices, and marketing assets with the DigiCert brand.
- Review your API integration. Optionally update product identifiers in your API calls to use the new DigiCert names, although the original Symantec names continue to work.
- Read about related product changes in for information on discontinued SKUs and SAN behavior.
- Browse all SSL topics in for related ordering, validation, and management articles.
Questions? Contact OpenSRS Support.
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