Company administrators can disable or enable domains unless a super admin has disabled the domain. If a higher-level admin has disabled this feature, company admins will not be able to change this setting. When you disable a domain, the mailboxes under that domain will no longer function. The users in the domain will be unable to log in or receive emails.
Disable a domain in the control panel
- In the Email section of the Reseller Control Panel, click on the Email tab and then click the domain that you want to disable.
- Click on the Settings tab.
- In the Domain overview section, click Edit.
- Under the Status option, select the button beside Disable.
- Click Save.
Enable a domain in the control panel
- In the Email section of the Reseller Control Panel, click on the Email tab and then click the domain that you want to disable.
- Click the Settings tab.
- In the Domain overview section, click Edit.
- Under the Status option, select the button beside Active.
- Click Save.
Disable a domain in the MAC
- Log in to the Mail Administration Console (MAC).
- Navigate to the domain that you want to modify.
- In the Basic settings section, click the box beside Disabled. The checkmark indicates that the domain is disabled.
- Click Update.
Enable a domain in the MAC
- Log in to the Mail Administration Console (MAC).
- Navigate to the domain that you want to modify.
- In the Basic settings section, click the checkbox beside Disabled. The checkmark disappears to indicate that the domain is no longer disabled.
- Click Update.
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