.PT Domain Policies

The .PT registry has notified all registrants to validate their contact data as part of their quality control. They reserve the right to validate all contact information associated with a domain. Failure to respond within two days of the registry’s first notification email may result in the registry deleting the domain. The domain contacts can validate by replying directly to the notification email. Please notify your customers immediately about this validation process.

The following contact data needs to be verified as part of the validation process:

•  VAT or Tax ID
•  The company or person that matches the VAT or tax ID
•  Contact information

If your email address is listed as a contact, you are responsible for proofing the data and responding to the registry. If OpenSRS has contacted you regarding contact validation, you must contact the registrant immediately.

We want to point out that the .PT registry has already started this process without providing advance notice to registrars or registrants. We apologize for any inconvenience this may cause and confirm that we provided appropriate feedback to the .PT registry.

Owner Change

The steps for completing an Owner change (Change of Registrant) are as follows:

1. Once the owner change has been submitted, both the gaining (new) and losing (current) registrant will receive an email notification from the registry
   informing the change process has begun
2. The Registry sends the first approval email (containing a confirmation link) to the current registrant. To approve this change, the current owner must
   log into their NIC.PT account using their username and password.
   1. If the domain holder does not know their username or password, they may follow the "Forgot Password" process at
      https://registo.pt.pt/Login.aspx
3. Once the current Registrant has accepted the Owner Change, the Registry sends the second approval email to the gaining Registrant. To approve this
   change, the new registrant must log into their NIC.PT account using their username and password.
   1. If the gaining domain holder does not know their username or password, they may follow the "Forgot Password" process at
      https://registo.pt.pt/Login.aspx

Once in the NIC.PT account, 3 options are available: Cancel | Refuse | Accept. Once accepted, both the old and new Registrant will receive confirmation the Owner Change has completed. Both the current and gaining Registrants have 8 days to complete their actions or the change request will fail.

If no NIC.PT user account exists, it can be created by following the "Create User" process found at https://registo.pt.pt/Login.aspx. This will link the user to
the existing contact in the .PT system. During the creation process, the registry will send an email containing a confirmation link to the user to complete the
account setup. This process can be completed for both the current and new Registrants.

Reversals of Owner Changes:

In cases where the new (gaining) Registrant has invalid or incomplete contact details, the Registrant Verification process will begin. If the new Registrant
fails to provide supporting documentation within the two day time frame, the Owner change will be reversed to the original (losing) Registrant. In these
cases, OpenSRS Support will contact Resellers to inform them of the failure. A new Owner change may be submitted, however, if the new registrant has not
corrected their details, the verification process will begin again.

Please note, there are no refunds for Owner Change Failures or Reversals.

Renewals

Due to changes in the back end, if auto-renewal is turned off 30 days before the expiry date, the domain will be deleted 30 days before the expiry date. Due to this TLD not having a grace period, it will have to be redeemed to recover the domain.

Additional resources

• TLD reference chart
• .PT registry website

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