Changing a Domain Contact

This guide covers how to update domain contact information (owner, admin, tech, or billing) in OpenSRS, along with key caveats to check before making the change.

Steps

1. Log into the OpenSRS Control Panel.
2. Go to Domains and search for/select the domain you need to update.
3. Click Edit to pen the domain record and go to Contact Information.
4. Edit the relevant contact fields — name, organization, email, address, VAT ID, etc. — for the owner, admin, tech, or billing contact as needed.
5. Save the changes.

Note: If the domain has a default lock enabled, remove the lock in the Control Panel first, otherwise the contact update may not go through.

Important Caveats

Owner/Registrant Contact Changes

• Changing the registrant (owner) contact triggers ICANN's Change of Registrant (COR) / trade process, which applies a 60-day transfer lock to the domain.
• You can avoid the lock by selecting "Opt-Out of 60-day Transfer Lock" when starting the trade.

TLD-Specific Behavior

For specific TLD requirements and behavior, please consult our TLD reference guide.

• For some TLDs, registrant contact changes made in the Control Panel are not automatically synced to the registry. 
• For TLDs requiring registrant verification, an owner contact update sends a verification email to the registrant. The change is only applied at the registry once the registrant approves; a decline or no response within the window cancels the pending request.
• Some registries (e.g. .org, non-owner contact types) may not expose all contact fields in the Control Panel UI. These may require a separate support procedure.