Setting Up Your Storefront Account with Stripe Direct

We are transitioning from Stripe Connect to Stripe Direct. To process payments through Storefront, you must now connect your own Stripe account.

New Storefront User Stripe Setup

A setup process is required upon first login only. OpenSRS resellers will need to use their current credentials to log in. There will be three sections that need to be completed before the service is active.

  1. Log into Storefront, and you will be greeted with the Get Started page. Click the Connect your account with Stripe section to begin.
  2. You'll be taken to your Payments tab within Settings. Press Connect Stripe.
  3. A new window will open to install the Storefront App connecting with the Stripe account.
  4. After successfully connecting to Stripe, you will be redirected to your Storefront Payments page. From there, you can add funds by pressing Check Funds to begin.

Existing Storefront Reseller Stripe Direct Setup

If you are an existing reseller, you must set up Stripe Direct. A popup will appear upon login to guide you through the process.

  1. When you log into Storefront, a popup will inform you, and you will be greeted with a popup that informs you about the new Stripe Direct setup.
  2. You'll be taken to your Payments tab within Settings. Press Connect Stripe.
  3. A new window will open to install the Storefront App that will connect with Stripe.
  4. After successfully connecting to Stripe, you will be redirected to your Storefront Payments page. From there, you can add funds by pressing Check Funds to begin.

Adding Funds to your Storefront Account

  1. Log into Storefront.
  2. On your Storefront Dashboard, press Check Funds to add account funds in the OpenSRS Reseller Control Panel.
    Note: You will receive a low balance notification when your account balance is less than $25.

Troubleshooting

  • If you choose the Do this later button when prompted, a banner will appear on your Storefront Dashboard, allowing you to continue the setup.
  • If your Storefront has not connected a Stripe account, it will be unable to process any orders until one is connected.
  • If your Storefront has insufficient funds, you will be prompted to Add Funds in the OpenSRS Reseller Control Panel to avoid orders from failing.

Additional Information

Please visit the links below for additional information on setting up your Storefront.

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