What is the MAC?
The Mail Administration Console (MAC) is the web-based interface for administrating email accounts in the OpenSRS...
Manage Email Accounts
How to: Setup DKIM for Hosted Email Domains
This article will outline the benefits of DKIM and how to setup DKIM on an OpenSRS Hosted Email domain. What is D...
Searching in the Mail Administration Console (MAC)
When you view the users or domains pages in the Mail Administration Console, you see a complete list of all th...
Managing Spam
The best way to report an email as spam is to sign into webmail and click on the Spam button. The end use...
View email user accounts
Resellers can view email user accounts for a specific domain in the Reseller Control Panel (RCP) or the Mail A...
Enable or disable email services for a user
Depending on the type of user account, you can enable or disable certain services for your clients as a resell...
Suspend an email user account
Shortcut to this article: opensrs.help/aup The most common reason that you might want to suspend a user is b...
Delete email user accounts
Resellers can delete user accounts, whether it is a mailbox account, a filter account, or a forward-only a...
Restore email accounts
If a user account has been deleted for 30 days or less, you can restore it. The user can be restored to its or...
Restore deleted mail
Messages that have been deleted by the user can be restored by resellers. Messages that have been deleted with...
Reindex email user accounts
If a customer reports that some of their mail messages are suddenly disappearing and you can't discover the ca...
Release a message(es) from the quarantine spam filter
Spam messages are quarantined by the OpenSRS email filters. Occasionally, a legitimate email will be tagged as...