Important update 1: Email Support is being transitioned to Webforms. Click here for more information.

Passwords & Security

Using two-factor authentication in webmail

Two-factor authentication (2FA) is a security measure that requires two separate factors to gain access—something yo...

Keep Reading

Setting up app-specific passwords with webmail

App-specific passwords are separate from two-factor authentication (2FA) but an equally important and useful securit...

Keep Reading

Enhanced email security FAQ

Email security is becoming more and more important as your email address becomes tied to more essential systems. Alt...

Keep Reading

Email Password Recovery System

Short link: opensrs.help/password-recovery The OpenSRS webmail platform features a password recovery system. Us...

Keep Reading

End-User password reset FAQ

We have updated the password requirements for our email services. After receiving a notice that your password is wea...

Keep Reading

Required email password reset FAQ

To ensure the security of our email platform, we will periodically require password resets for mailboxes with weak o...

Keep Reading

Enabling email security in the Mail Administrative Console

Two-factor authentication (2FA) and app-specific passwords offer an extra layer of security for your webmail custome...

Keep Reading