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Account Administration

Searching in the Mail Administration Console (MAC)

When you view the users or domains pages in the Mail Administration Console, you see a complete list of all th...

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View email user accounts

Resellers can view email user accounts for a specific domain in the Reseller Control Panel (RCP) or the Mail A...

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Enable or disable email services for a user

Depending on the type of user account, you can enable or disable certain services for your clients as a resell...

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Suspend an email user account

Shortcut to this article: opensrs.help/aup The most common reason that you might want to suspend a user is b...

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Delete email user accounts

Resellers can delete user accounts, whether it is a mailbox account, a filter account, or a forward-only a...

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Restore email accounts

If a user account has been deleted for 30 days or less, you can restore it. The user can be restored to its or...

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Restore deleted mail

Messages that have been deleted by the user can be restored by resellers. Messages that have been deleted with...

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Reindex email user accounts

If a customer reports that some of their mail messages are suddenly disappearing and you can't discover the ca...

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Viewing Email user account statistics

Usage statistics are summaries of account usage and are displayed as graphs. Statistics are available can ...

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Manage email workgroups

Workgroups are useful for organizing users into categories. Viewing workgroups in the Control Panel 1. In t...

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Modify domain-level email settings

You can modify the email settings for a particular domain in the Control Panel or in the MAC To modify a dom...

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Disable or enable an email domain

Company administrators can disable or enable domains unless a super admin has disabled the domain. If a higher...

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