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Account Administration

Welcome email for new email customers

You can create a standard welcome message to be sent to mailboxes in a domain or company from the reseller contr...

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Setting autoresponder for a mailbox

The autoresponder feature sends an automatic response to incoming messages for a mailbox. When autoresponder is set ...

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Set the default language for a domain

A domain’s default language setting automatically applies to any mailboxes created within that domain, unl...

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Set default company preferences

The default preferences for your company are applied whenever you create new domains and mailboxes within the ...

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Basic troubleshooting guide for Hosted Email

Common troubleshooting steps for finding and fixing email issues in the Reseller Control Panel (RCP) or Mail Access ...

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Deleting email domains

Company administrators can delete any of the domains or mailboxes in a company. We offer a self-serve option to ...

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FAQ on White labeling for Hosted Email service

White labeling solution helps your customers to access webmail interface over an SSL protected custom subdomain URL ...

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Mail administration console users- ADM accounts

Mail Administration Console (MAC), our web interface for hostedemail services, is managed by administrator or ADM ac...

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How to update email account settings

You can modify Email accounts in the Control Panel or the MAC. Modifying user settings in the Control Panel Si...

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Custom branding for Webmail

Short link: opensrs.help/webmail-branding To ensure the look and feel of the new Webmail reflects your brand, we ...

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Pushing an email domain to a new reseller

You may now push a domain from your reseller or company account to another reseller or company on the same email clu...

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What is the MAC?

The Mail Administration Console (MAC) is the web-based interface for administrating email accounts in the OpenSRS...

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