OpenSRS Hostedemail Spam and Rejections Guide
We've recently switched from a third-party service to something in-house to address the demand for better spam prote...
Spam Management
Hosted Email spam-scanning solution
A new spam-scanning solution is being used for the Hosted Email platform. It provides high-level email security by d...
Managing missed spam messages
The Hosted Email platform utilizes robust spam and virus filtering to help ensure only wanted mail arrives in your c...
Set allowed and blocked sender lists
You can approve or block from specific domains, email, or IP addresses by adding them to the allow or blocklis...
Forward Opt-In Feature for Hosted Email
A new Forward Opt-In feature has been introduced to Hosted Email to improve security and reduce abuse. It requires r...
Managing Spam
The best way to report an email as spam is to sign into webmail and click on the Spam button. The end use...
Release a message(es) from the quarantine spam filter
Spam messages are quarantined by the OpenSRS email filters. Occasionally, a legitimate email will be tagged as...
Setting the FilterMX host
Please note: Users with standard Mailbox accounts, are not required to set up a FilterMX host. This is only ne...